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Why do some hair treatments fail? 3 Hidden Reasons.

Updated: Sep 23, 2023

When Keratin or Hair Botox doesn't get you the results you'd expect. How to avoid this situation.

Recently a customer left our salon dissatisfied with a Hair Botox service and sent us this picture. This got me thinking about this issue in a little more detail.

Bad Hair Treatment? Or Not?
Bad Hair Treatment? Or Not?

While an overwhelming majority (greater than 98%) of our customers rate us as highly satisfactory, there is usually tiny minority (usually less than 2%) that wish they had a better outcome, for a variety of reasons. Unsurprisingly, a lot of these clients have had some sort of hair treatment services such as Pro Keratin, Hair Botox, Smoothing, Straightening, Rebonding or the like. The other category are hair color clients, but that's a story for another article.

So why do some clients with hair treatments have problems in general? Based on our experience, these are 3 most common reasons. Read on to find out more.

1. Application Technique:

Lets be upfront about this. We are all human, mistakes happen, including at GlamSquad. Great salons however, try to minimize this as much as humanely possible and own up to it when it does. That's why we have our terms of service that provides a clear policy on what customers can expect, and how to handle situations when things don't go according to plan. Having said that, the skill and experience of the stylist plays a crucial role in the outcome of your hair treatment. If you are a regular to GlamSquad, you know you're getting only certified & experienced stylists who perform hundreds of hair treatments a month.

2. Product Quality:

Not all hair smoothing products are created equal. Some may contain lower-quality ingredients, or (this is important) may not be suitable for your specific hair type. This is why is critical to mention your hair history truthfully to your stylist (more on this later). Always opt for reputable salons and stylists who use high-quality products to ensure the best possible results. At GlamSquad we always use 100% genuine products without fail. This means the results are consistent and high quality, but also means we can't provide rock-bottom prices. At some point, we all have to realize that to have healthy hair (or skin) requires usage of high quality products, which doesn't come cheap. Don't fall for prices that are too good to be true.

3. Maintenance and Aftercare:

Hair treatments often require specific aftercare routines. Failing to follow these instructions can lead to disappointing results. You may need to use sulfate-free shampoos, avoid excessive heat styling, and attend regular touch-up appointments to maintain the effects. Some individuals underestimate the importance of maintenance and aftercare when it comes to hair smoothing treatments. Neglecting to use the recommended products or skipping touch-up appointments can lead to faster deterioration of the treatment's effects.

But wait a minute you say, I took care of these 3 issues but I STILL got a bad result! So what gives? Well that's what happened with this particular client too. Read on to find the 3 REAL REASONS below.


Everyone's hair responds differently to hair smoothing treatments. Your friend may have achieved dramatic results, but your hair may not react the same way due to differences in hair texture, thickness, and condition. It's essential to acknowledge that what works for one person may not work exactly the same for another. This doesn't mean the stylist is bad (or good). It is important that your stylist fully understands your expectations, and you provide clear instructions. Failing to mention previous chemical treatments, allergies, or at-home experiments can affect the compatibility of the chosen treatment and result in adverse reactions or suboptimal results. It's crucial to be transparent about your hair's past experiences to allow the stylist to make informed decisions and recommendations for your current treatment.

6. Expectations:

This is a BIG one. Sometimes, our expectations are simply too high. While hair treatments can significantly reduce frizz and improve manageability, they may not give you perfectly straight hair, especially if you have very curly or wavy hair to begin with. Or you sweat a lot, do a lot of swimming, or outdoor activity. There are many variables. Realistic expectations are key to satisfaction. While these treatments can offer long-lasting results, they are not permanent. Depending on your hair type, texture, and aftercare routine, the effects typically last anywhere from a few weeks to several months. Expecting the treatment to keep your hair sleek and smooth indefinitely can lead to frustration when the effects gradually wear off.

6. Environmental Factors:

Humidity, hard water at home, exposure to chlorine or saltwater, and excessive heat styling can affect how long the treatment lasts and how well it works. If you live in a city with humid weather like Chennai in India, your hair may not remain as sleek as you'd like, even with the treatment. To avoid the disappointment of mismatched and unrealistic expectations, have a thorough discussion with your stylist before getting the treatment. They can provide a realistic assessment of what the treatment can achieve for your specific hair type and condition. Additionally, consider researching and reading reviews from individuals with similar hair types to gain a better understanding of what you can realistically expect.


So there we are. Perhaps one of the most important realizations is that perfectly straight hair is a myth. Many people envision their hair treatment will leave them with perfectly straight locks akin to what a flat iron can achieve - permanently and in all possible conditions. However, most hair treatments, like Keratin or Hair Botox, are designed to reduce frizz, improve manageability, and slightly relax curls or waves. If you expect pin-straight hair from a treatment, you're setting yourself up for disappointment.

At GlamSquad, we are here to help. Give us a call at 6379522874 when you need to discuss with an expert about your hair problems.

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